Terms of Service

These terms are the agreement between you and Coparia Labs LLC (“we”, “us”), a California limited liability company and the company that makes Coparia, for the use of the Coparia service. By creating an account or using the service you accept them. If you do not accept them, do not use Coparia.

We have tried to write this in plain language. Plain does not mean weaker: everything here is meant to be read literally.

What Coparia is

Coparia is a planning tool for separated parents: a shared calendar, a parenting schedule, holiday rules, and messaging between the adults in a family.

Coparia is not a legal service. It does not give legal advice, it is not a substitute for a lawyer or a mediator, and a schedule you build here is not a court order. If a court has ordered a custody arrangement, that order governs, whatever this app displays. Read the limits section before relying on Coparia for anything consequential.

Who may use it

You must be 18 or older and legally able to enter a contract. Coparia is for adults; children do not get accounts.

You need an account, and you are responsible for what happens under it. Keep your sign-in details to yourself and tell us at security@coparia.app if you think someone else has access.

One account is one person. Do not share an account with your co-parent: the record of who did what is worth nothing if two people are behind one login.

Families, and what other people see

Coparia works by sharing. When you join or create a family, the other members see that family’s calendar, children, parenting schedule and the messages you send in it. Parents see more than viewers.

You decide what to put in. Assume anything you enter will be read by the other adults in your family, and that it may end up quoted in a disagreement, including a legal one. We keep an activity log of significant changes, which is deliberate. We do not moderate what members write to each other, and we will not arbitrate your disputes.

Inviting someone gives them access to that family. Invitations can be revoked before they are accepted; access already granted is removed by removing the member.

Your content

What you enter stays yours. You give us permission to store it, process it and show it to the people you shared it with, which is what makes the service work. That permission ends when the content is deleted, other than backups that age out on their normal schedule.

You are responsible for having the right to enter what you enter, including information about your children and about other adults.

Our content and our name

Coparia itself belongs to Coparia Labs LLC: the software, the design, the words on these pages and the logo. Using the service gives you a personal, non-exclusive, non-transferable right to use it for your own family, for as long as your account is open. It does not transfer ownership of any of it to you, and it is not a license to build something else out of it.

Coparia™ is a trademark of Coparia Labs LLC. You are welcome to refer to Coparia by name, to link to it, and to say that you use it. Please do not use the name or the logo as your own, in a way that suggests we endorse or are affiliated with something we are not, or as part of a product, company or domain name.

Nothing here stops you from describing the service fairly, including in a review or a complaint.

What you may not do

Do not use Coparia to:

harass, threaten, stalk or abuse anyone, including your co-parent;
break the law, or breach a court order;
impersonate anyone, or misrepresent your relationship to a child;
attack the service, probe it without permission, or try to reach data that is not yours;
scrape it, resell it, or run it on someone else’s behalf as a service of your own.

We can suspend or close an account that does any of these. Where it is safe and lawful to do so we will say why.

Availability

We want Coparia up, and we work at keeping it up. We do not promise that it will be available without interruption, that notifications will always arrive, or that it will be free of faults. Maintenance happens, providers fail, and reminders can be delayed or lost.

Do not rely on a Coparia notification as the only thing standing between you and a missed handover. It is a planning aid, not a guarantee of delivery.

The limits of what this is

This matters more here than in most software, so it gets its own section.

Not legal advice. Nothing in Coparia, including any schedule it generates or any language it suggests, is legal advice.
Not a court order, and no substitute for one. A parenting schedule you build is a record of what you intend. If it conflicts with a court order, the order wins.
Not evidence we vouch for. You may export or screenshot your own records, and you may use them however you and your lawyer see fit. We make no representation about their admissibility, and we do not act as a custodian of records or provide certified copies.
Not an emergency service. If a child is at risk, contact the authorities. Do not use Coparia to report an emergency.

Price

Coparia has a free plan and paid plans. The paid plans, what each includes and their prices are on the pricing page, and the price is shown again at checkout. You are not charged without agreeing to a price first. Paid plans are bought on the web at app.coparia.app, or in the Coparia app for iPhone and iPad through the App Store.

A paid plan renews automatically at the end of each monthly or yearly period, at the price you agreed to, until you cancel. You can cancel at any time, and you keep the plan until the end of the period you have paid for. If we change the price of a plan you are on, we will tell you before it applies to your next renewal.

Payments on the web are handled by our payment provider, Stripe. We never see or store your card details.

Plans bought through the App Store

A plan bought in the Coparia app for iPhone or iPad is paid to Apple and charged to your Apple Account when you confirm the purchase. It renews automatically for the same period and price unless you turn renewal off at least 24 hours before the current period ends. You manage or cancel it in your Apple Account’s subscription settings, not in Coparia, and Apple handles any refund. A plan bought this way covers the family it was bought for, on every device and on the web, exactly as a plan bought on the web does.

If you got the Coparia app from the App Store, your use of the app is also governed by Apple’s Licensed Application End User License Agreement. Where that agreement and these terms differ about the app itself, Apple’s agreement applies to the extent it must. These terms are between you and Coparia Labs LLC, not Apple, and Coparia Labs LLC, not Apple, is responsible for Coparia and its content.

How to cancel a paid plan, what happens to your information when you do, and when we give money back are set out in Cancellation and Refunds, which forms part of these terms.

Ending it

You can stop using Coparia and ask us to close your account at any time, by writing to support@coparia.app. What happens to shared content is covered in the Privacy Policy.

We can suspend or end your access if you break these terms, if we are required to, or if we stop offering the service. If we shut Coparia down we will give reasonable notice and a way to get your information out.

Our liability

Coparia is provided “as is”. To the fullest extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, lost data, or a missed handover, appointment or deadline. Where liability cannot be excluded, our total liability to you is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars.

Some places do not allow these exclusions, and where that is so, they do not apply to you.

Indemnity

If someone brings a claim against us because of what you did with Coparia, or because of content you entered, you agree to cover our reasonable costs in defending it, except to the extent the claim arises from our own wrongdoing.

Changes to these terms

We can change these terms. When a change is material we will raise the version number at the top of this page and tell you before it takes effect, and continuing to use Coparia after that means you accept the new version. If you do not, close your account.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts located in California for any dispute that is not resolved between us first.

Nothing here takes away a right you have under the law of the place you live that cannot be waived by agreement.

Contact

Coparia Labs LLC, 2108 N Street #17510, Sacramento, CA 95816, USA.

support@coparia.app, or security@coparia.app to report a vulnerability.